is a Lecturer in Marketing at University of Edinburgh Business School. Her research is focused on consumer vulnerability and coping, consumer identity, collective practices, and interpretivist research methods. She has a longstanding interest in the experience of illness and the consumption of healthcare and her current work explores healthcare consumerism and obesity stigma. Susan was Principle-Investigator for an ESRC Seminar Series focusing on Vulnerable Consumers, with Dr Kathy Hamilton, University of Strathclyde and Dr Maria Piacentini, University of Lancaster, 2012-2015. Her work can be read in Advances in Consumer Research, Journal of Consumer Behaviour, Journal of Marketing Management and Journal of Public Policy and Marketing. She is also co-editor of the edited book “Consumer Vulnerability: Conditions, Contexts and Characteristics” (2015), part of the Routledge Studies in Critical Marketing series.


is Reader in Marketing at University of Strathclyde, Glasgow. A particular area of interest is consumer vulnerability, specifically I have conducted research related to low-income families. I am interested in gender issues and poverty, representations of poverty and coping strategies. I recently co-hosted an ESRC seminar series on the theme of consumer vulnerability with Dr Susan Dunnett (University of Edinburgh) and Prof Maria Piacentini (Lancaster University). As a follow up to the seminar series we have published an edited book (2015) entitled “Consumer Vulnerability: Conditions, Contexts and Characteristics” as part of the Routledge Studies in Critical Marketing Series. Another research interest relates to consumer community and I have explored this in various different contexts including both online and offline communities. Recent research centred on local community involvement in the regeneration of social spaces with key themes of place transformation, aesthetics and community tourism. My work has been published in journals such as European Journal of Marketing, Sociology, Annals of Tourism Research, Journal of Consumer Behaviour, Journal of Marketing Management and Advances in Consumer Research. I have also recently edited a 4 volume set on New Directions in Consumer Research (with Dr Paul Hewer and Dr Aliakbar Jafari, University of Strathclyde).


is Professor of Consumer Research at Lancaster University Management School. Her research focuses on consumer vulnerability, and she has explored this theme in a number of contexts of public policy concern (e.g. alcohol consumption; healthy eating), with a focus on the strategies employed by consumers in difficult consumption contexts and situations. Her work has been published in Sociology of Health & Illness, Journal of Business Research, Journal of Marketing Management and Marketing Theory. Maria was a co-organiser of the ESRC seminar series on Vulnerable Consumers. In 2011, she chaired the 7th CRAWS Conference, on the theme of “Emerging Issues in Transformative Consumer Research and Social Marketing”, and she has also co-chaired the TCR track on Consumer Vulnerability in 2013.


[bsf-info-box icon=”Defaults-user” icon_size=”32″ icon_animation=”fadeInLeft” title=”Emma Banister”]

University of Manchester

Emma Banister is a Senior Lecturer in Consumer Research at University of Manchester. Her research is mainly focused around issues of identity and consumer culture in relation to alcohol, motherhood and fatherhood. Her current research explores fatherhood in relation to Shared Parental Leave in the UK, seeking to explore the impact of policy change on cultures of parenting. Her work has been published in Advances in Consumer Research, Journal of Marketing Management, European Journal of Marketing, Marketing Theory, Journal of Business Research and Sociology of Health and Illness.


[bsf-info-box icon=”Defaults-user” icon_size=”32″ icon_animation=”fadeInLeft” title=”James Cronin”]

Lancaster University Management School

James Cronin is a lecturer of marketing at Lancaster University Management School, UK. His principal research interests are in the sociological aspects of consumer behaviour, health and wellbeing. His work addresses social issues surrounding obesogenic environments and market issues such as sustainability that impact consumer lives. His work appears in journals including Sociology of Health & Illness, European Journal of Marketing, Consumption, Markets & Culture, Journal of Marketing Management and Journal of Social Marketing.


[bsf-info-box icon=”Defaults-user” icon_size=”32″ icon_animation=”fadeInLeft” title=”Hélène Gorge “]

Université de Lille-Skema Business School in France

Hélène Gorge is assistant professor of marketing at the Université de Lille-Skema Business School in France. Her research interests involve the construction of responsibilization norms among poor consumers, the notion of well-being in marketing, as well as the connections between the issues of poverty, health and sustainability. She privileges the use of qualitative and historical research methods. Hélène was involved in the poverty track during the 2013 TCR conference. Her work has been published in Journal of Marketing Management, Journal of Macromarketing and Recherche et Applications en Marketing.


[bsf-info-box icon=”Defaults-user” icon_size=”32″ icon_animation=”fadeInLeft” title=”Carol Kaufman-Scarborough”]

Rutgers University School of Business-Camden

Carol Kaufman-Scarborough is a Professor of Marketing in the Rutgers University School of Business-Camden. Carol’s research is in Marketing, focusing on time perception and use, disabilities studies, and poverty. Within the disabilities area, her research has focused on the experiences of consumers with disabilities in the marketplace: mobility issues in bricks and mortar stores, usability issues in online shopping for persons with visual impairments, and perceptual and behavioral issues in retail shopping for persons with ADHD. Her research appears in the Journal of Business Research, the Journal of Consumer Affairs, the Journal of Consumer Policy, the Journal of Consumer Research, the Journal of Public Policy & Marketing, and the Journal of Retailing.


[bsf-info-box icon=”Defaults-user” icon_size=”32″ icon_animation=”fadeInLeft” title=”Agnes Nairn”]

London Post Graduate Campus of Hult International Business School

Agnes Nairn is a Dean of the London Post Graduate Campus of Hult International Business School. Prior to taking up this post she was a researcher, writer, consultant and speaker on issues related to marketing, ethics and the wellbeing of children and young people – issues about which she is passionate. She is particularly keen that the latest research is used to inform policy decisions. Her work has won a number of awards and is widely published in books, academic journal articles and policy reports. Agnes is a frequent media commentator on the ethics of marketing to children. She has served on a number of government panels on issues related to children, marketing and health with the United Nations on advertising and cultural rights. Agnes holds visiting Professorships at EM-Lyon Business School in France, University of Edinburgh Business School, Department of Social and Policy Science, University of Bath and School of Management, University of Bath.


[bsf-info-box icon=”Defaults-user” icon_size=”32″ icon_animation=”fadeInLeft” title=”Katherine Trebeck”]

Policy and Research Advisor, Oxfam GB Global Research Team

Katherine Trebeck is currently Senior Researcher in Oxfam’s Research Team. Before this role Katherine was Policy and Advocacy Manager for Oxfam’s UK Programme, and prior to this she led research and policy for Oxfam’s Scotland office. Here she developed Oxfam’s Humankind Index, a measure of Scotland’s real prosperity developed through wide ranging community consultation (see her Tedx talk outlining the need for the Humankind Index). She also managed Oxfam’s Whose Economy? project which asked why, despite decades of economic growth, Scotland’s poverty has not been addressed and inequalities have deepened. From 2005 to 2008 Katherine was a Research Fellow at the University of Glasgow. Her work there included analysis of community development, corporate social responsibility and social housing. Katherine has a PhD in political science from the Australian National University (her thesis considered techniques utilised by Aboriginal communities to compel mining companies to recognise and respond to community demands). She is an Honorary Professor at the University of the West of Scotland, Senior Visiting Research Fellow at the University of Strathclyde, and was part of the GIZ Global Leadership Academy’s New Economic Paradigm project. Katherine was a Commissioner on the Fairer Fife Commission, sits on WWF Scotland’s Low Carbon Infrastructure Task Force, the Board of Ethical Scotland, and is Rapporteur for Club de Madrid’s Working Group on Environmental Sustainability and Shared Societies. Her forthcoming book ‘Arrival’ (co-authored with Jeremy Williams) explores a new mantra for development that shifts attention from growth to quality and distribution of economic activity as we seek to ‘make ourselves at home’ in a wealthy world.